ECS Serves Fortune 500 Corporations, Government Agencies and Higher Education Markets

ECS operates across North America providing a wide range of consulting, benchmarking and project management services. In addition, our customer experience (CX) program and employee training are designed to support real estate executives and human resources leaders by improving all dimensions of the workplace with learning and development tools to enhance operational performance of front-line facilities personnel and property management teams.

Workplace Security

With the increasing number of threats and sophistication of attacks and the prevalence of harmful substances sent through the U.S. Postal Service, FedEx or UPS, security leaders across all levels of the public and private sector must consider implementing robust threat detection and prevention procedures to mitigate these risks.

Workplace safety is a critical aspect of maintaining a secure and healthy environment for employees. In an era of political and social unrest, where threats against people and properties have become more commonplace, corporate and government leaders have a responsibility to take proactive security measures to protect their employees and their facilities from potential harm. ECS believes that workplace safety is a fundamental right for all employees and is the foundation on which our Logistics and Distribution Services Condition Assessment (LDSCA) solution is built. The LDSCA is focused on examining safety conditions and logistics security profiles where potentially harmful items may be received.

We conduct detailed threat assessments of loading dock and central receiving environments, mailrooms and lobby areas supported by employee CBRNE training and advice on X-ray scanning, glove box technologies that help in detection and prevention of suspicious items into your workplace. Our assessment program are designed to be a proactive security measure that meets the goal of ensuring that every person that arrives in a hospital, government facility, corporate headquarters or k-12 school or college campus has a safe and secure place to work.

Security Program Design

ECS offers custom tailored logistics security solutions and threat detection assessments utilizing best practices and cutting-edge technologies to solve clients' lesser-known, but critical security issues. We help your security leaders to design, build, and manage your core threat detection process for all logistics functions. We embed daily checklists into your business processes through online tools and AI technology to assist your frontline security staff in maintaining a safe intake environment. Our dedicated assessment team leverages numerous program tools, customized templates, best practices and insights to meet the specialized needs of the logistics and distribution services environment with a commitment to deliver security solutions that keep your leadership team, employees and occupants safe and secure as they work across your portfolio of properties.

Employee Training

We offer comprehensive training for your staff on how to recognize suspicious packages, complete with reviews of safety and security policy manuals and communications procedures. In addition, we conduct a needs analysis, and recommendations for threat detection systems like X-ray technologies and chemical, biological, radiological, nuclear and explosive (CBRNE) detectors, and clear protocols for facilities posters, checklists and procedures manuals for handling potentially dangerous mail and other items. Failure to take these precautions can result in severe consequences, from physical harm to employees to reputational damage and legal liabilities.

Our holistic security program design helps organizations to protect their employees, including C-Suite leaders, buildings, and assets against potential threats and creates a safer, more secure and resilient workplace. Our program design includes:

• Initial consultation with ECS and logistics security experts with preventative and protective strategies for corporate and federal buildings, college campuses, hospitals and state offices

• Facilities & Logistics Security Threat assessments of all lobby area and logistics intake points that receive and distribute (letter mail and packages, flowers, candy, etc.) that may contain potentially harmful substances

• Letter bomb training for Security teams. (See USPS POSTER 84, USPS PUBLICATION 52)

• Threat detection needs analysis, and recommendations for X-ray scanners and prevention technologies that detect potentially harmful items with chemical, biological, radiological, nuclear or explosive (CBRNE) elements

• Comprehensive employee safety training on suspicious mail and package handling, building evacuation guides, and a full review of current security policy manuals

• Webinar training with threat detection experts and video training support

• Custom training by ECS in concert with federal representatives from the United States Postal Inspection Service (USPIS) and Cybersecurity Infrastructure Security Agency (CISA) Physical Security team

We understand that no two facilities are exactly the same. As a result, we have become highly proficient at all facets of the discovery, due diligence, analysis, implementation and execution phases to ensure that all security objectives are met regardless of property type. Our advisors and technology partners provide valuable insights and bring deep security program management expertise to every engagement.

Benefits:

• Protect human and physical assets at corporate and government buildings, college campuses, hospitals and other facilities

• Threat detection technologies can prevent costly building evacuations in the event of an actual incident or hoax

• Protect CEO’s, CFO’s and other executive leaders from receiving mail, packages or other mailable biologicals that may contain harmful liquids or chemical substances such as fentanyl, anthrax, ricin or tularemia.

ECS works with your security team to detect threats and mitigate risks

Protect your people and facilities

Manufacturing Plants

Corporate HQ Buildings

Our Logistics Security Training Programs Can Help You To Detect Threats, Protecting Your People and Your Buildings

Multi-tenant Properties

Hospitals and Medical Centers

Government Facilities

College Campus Buildings

Facilities Consulting

Our Approach

We collaborate with clients to provide a broad set of Workplace Solutions that remove barriers to innovation and enable highly-optimized NextGen facilities performance. We specialize in providing consulting advice and assessments across all facets of facilities and property management including, general maintenance, HVAC, soft facilities; office support, concierge services, records operations and mail distribution and logistics environments.

Our Five step approach includes:

1. Envision: Assess, strategize and roadmap to identify and drive toward desired business outcomes

2. Design: Architect solutions customized for your operation based on industry standards, best practices and unique hybrid technology environments

3. Adopt: Migrate, modernize and integrate as we deploy the right workloads to the right environments to progress your transformation

4. Review & Evolve: Periodically evaluate progress, determine what works and what doesn’t, and adjust for the next round of modernization

5. Audit: Conduct independent 3rd party audits to objectively determine that SLA’s, operational metrics, and compliance goals are met.

"Their broad expertise in a wide range of facilities services helped to improve our operational performance and deliver exceptional customer experiences. ECS was a collaborative partner who listened to our needs, worked in concert with our real estate operations team and provided valuable insights we can put to immediate use!"

Senior Vice President, Major Fortune 500 Technology Company

★★★★★